RentWizard Privacy Policy Information

iQ Recreation Inc., the owner of RentWizard, is pleased to provide this Privacy Policy to inform you of our procedures and policies regarding the collection, use and disclosure of Personal Information (as defined below) we may receive from users of and/or (our "Sites"). At RentWizard, we understand that you value your privacy, and we want to help make your experience with our Sites and other services we may offer (referred to in this policy collectively as our “Service”) are satisfying and safe. Just as we want our information kept safe and secure, we know that you do too!

As used in this policy, the terms "using" and "processing" information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates within the United States.

Information Collection and Use

The primary goals in collecting information on our Sites is to provide a safe and friendly user experience for Renters, Ambassadors and RV Owners alike. We continually strive to improve our Site, our Services, our Content and our Features to enable users to enjoy and easily navigate all RentWizard Sites.

Scope and Consent

You accept the Privacy Policy when you sign up for, access, or use our products, services, content, features, technologies, or functions offered on our Sites, applications, and services (collectively “RentWizard Services”). This Privacy Policy is intended to govern the use of RentWizard services by our users (including, without limitation those who use the RentWizard services in the course of their trade or businesses) unless otherwise agreed through contract. We may amend this Privacy Policy at any time by posting a revised version on our Sites. The revised version will be effective as of the published date. In addition, if the revised version includes a substantial change, we will provide you with 30 days prior notice by posing notice of the change on the Your Privacy is Important page of our Sites. After this 30 day notice period, you will be considered as having expressly consented to all amendments to the Privacy Policy.

Personally Identifiable Information

When you register with us through our Sites as a Renter, Ambassador or RV Owner, for the purpose of Renting an RV, promoting the RentWizard brand or Renting an RV that you own, using various enrolment method features of the Site, we will collect personally identifiable information. This refers to information about you that can be used to contact or identify you ("Identity Information"). Identity Information includes, but is not limited to, your name, phone number, email address and home postal address, but does not include your credit card number or billing information. In order to process some of your transactions through the Site, we may also ask for your credit card number and billing information ("Billing Information") (Identity Information and Billing Information together, "Personal Information"). However, if the address of a listing you post matches that of your credit card billing address, that address would be considered Identity Information.

We also collect the other information that you provide as part of registration and the administration and personalization of your “Renter”, “Ambassador” or “RV Owner” profile (e.g., without limitation, zip code (on its own) and individual preferences or demographic information) ("Non-Identifying Information"). Non-Identifying Information includes Personal Information that we aggregate or otherwise render anonymous.

We use your Personal Information (in some cases, in conjunction with your Non-Identifying Information) mainly to provide the Service, aid on completing your transactions, and administer your inquiries. We may use your Personal Information (and disclose it to third parties) to verify your identity, process billing or payment transactions, derive other information about you, for fraud prevention, to enforce the terms of the Terms of Use and otherwise protect the integrity of our Sites or Service, or to verify other information you provided to us or included in your profile, including for example any DMV certifications, Insurance coverages, or other attributes of your profile. We may also verify your profile information through other means.

We also use your Personal Information to contact you with RentWizard newsletters, marketing or promotional materials and other information that we feel may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or update your "user preferences" information. (See "Changing or Deleting Information," below.) Please note that we may also use your Personal Information to contact you with information related to your use of the Service; you may not opt out of these notifications.

We may use and disclose your Identity Information to third parties for advertising and promotional purposes, but never for directing marketing purposes without your consent. (See Section below, for more information regarding such use and disclosures to third parties.)

Information Sharing and Disclosure is designed to allow RV Owners (“RV Owners”) who wish to list and rent their RV to prospective RV Renters (“Renters”) for their specific use as outlined in each RV Owner’s listing. Listings posted by RV Owners, ratings and reviews of RV Owners along with public profile information are visible to any visitor to the site. Renter information posted by RV Owners and Renters with profile information are visible to any RV Owner for the purposes of evaluating the Renter as a candidate to rent their vehicle. Renters will ultimately need to communicate directly with RV Owners and as such, it is necessary to share information with one another in order to facilitate and arrange the RV Rental. If a RV Owner and Renter enter into a confirmed transaction with one another then the RV Owner and Renter’s Identity Information are shared with each other in order to facilitate the reservation. In no event will either party will have access to the others Billing information which is processed by RentWizard (or third party processing service) for the specific rental transaction.

If you post any of your Personal Information to a public area of our Service, please be aware that it is no longer Personal Information for the purposes of this policy, and we or anyone else may use such information without restriction. If you provide access to Personal Information or other information, including your email address or name, to a limited set of other users through any of our privacy controls or other settings, please understand that RentWizard has no control over how others may collect, use, or disclose such information.


At RentWizard, we do not sell or rent your personal information to any third parties for their marketing purposes without your explicit consent. We may combine your personal information with information we may collect from other companies and use it to improve and personalize RentWizard services, content, and advertising. If you do not wish to receive marketing communications from us or participate in our ad-customization programs, simply exercise the Opt-Out function that is provided within those campaigns. Or if you have any questions regarding the Opt-Out function please contact


When you access our Sites, (or third party service providers) we use "cookies" to collect information. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. We use cookies for two purposes. First, we utilize persistent cookies to save your registration ID and login password for future logins to the Site. Second, we utilize session ID cookies to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage by RentWizard users and web traffic routing on our Sites. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site and Service and then close your browser. Third party advertisers on the Site may also place or read cookies on your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of our Sites or all functionality of the Service.


Identity theft and the unscrupulous practice known as "phishing" are of great concern to RentWizard. As such, safeguarding information to help protect you from identity theft is a paramount priority. Rest assured that we do not nor will not, at any time, request your credit card information, your account ID, your login password in a non-secure or unsolicited e-mail or telephone communication. For more information about the practice of “phishing”, we recommend that you visit the Federal Trade Commission's website at

Aggregate Information and Non-Identifying Information

From time to time we may share aggregated information that does not include Personal Information and we may otherwise share or disclose Non-Identifying Information and Log Data with third parties for industry analysis, demographic review and other purposes. Any aggregated information shared in these contexts will not contain your Personal Information, unless such Personal Information is Non-Identifying Information.

Third Party Service Providers

We may employ third party companies and individuals to facilitate, advertise and promote our Service, to provide the Service on our behalf, to perform Site-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Site's features) or to assist us in analyzing how our Site and Service are used. These third parties may have access to your Personal Information; if they do, this access is only so that they may perform these tasks on our behalf and they are obligated not to disclose or use it for any other purpose. We may also provide Personal Information to our business partners or other trusted entities for the purpose of providing you with information on goods or services we believe will be of interest to you. You can, at any time, opt-out of receiving such communications. We may use your Identity Information, alone or in conjunction with any content you submit to the Site, to advertise and promote our Service and the services you provide (including without limitation, any photograph, words, pictures, or symbols), and may provide your Identity Information and/or your submitted content to third party service providers in connection with such advertising and promotion. For example, we may ask advertisers to display ads on third party websites which promote the RV services you provide through RentWizard. With your consent, ads which we request such third parties to display may contain your name and contact information.

Compliance with Laws and Law Enforcement

As required by law, RentWizard cooperates with government and law enforcement officials and private parties to enforce and comply with the laws of the United States of America. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of RentWizard or a third party, to protect the safety of the public or any person, in the event of a dispute, or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, unethical or legally actionable activity.

Business Transfers

RentWizard may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.

Changing or Deleting Your Information

As a user of any RentWizard Site, you can review and edit personal information at any time by logging in to your account and reviewing your account settings and profile. You can close your account through the website. If you close your RentWizard account, we will mark your account “Closed” but may retain personal information from your account for a certain period of time and disclose it in a manner consistent with our practices under this Privacy Policy for accounts that are not closed. We may also retain personal information from your account to collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, prevent fraud, enforce our Terms of Use Agreement, or take other actions as required or permitted by law.


We protect your Information using physical, technical and administrative measures to reduce the risk of loss, misuse, unauthorized access, disclosure and alteration in an effort to safeguard and secure the information we collect online to protect the Personal Information submitted to us. All financial transactions are generated using encryption technology as provided by For the most up to date information regarding their security measures, we suggest that you visit the site for a complete understanding of their technology and capabilities. Please note that non-financial information maintained in our files is safeguarded during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on any of our Web sites, you can contact us at .

We will attempt to make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on our Sites, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

Links to Other Sites

Our Site may contain, from time to time, links to other websites. If you choose to visit an advertiser by "clicking on" a posted banner ad or other type of advertisement, or informational re-direct links, you will be directed to that third party's website. The fact that we link to a website or present an advertisement or informational link, is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. Since we do not have or exercise control over any third party websites, we recommend that you review their Privacy Policies or Security Statements in order to best understand how they may treat your information. Other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other sites follow different rules regarding their use or disclosure of the personal information you submit to them.

Our Policy Toward Children

We do not knowingly collect personally identifiable information from children under 18; nor do we allow such persons to use any of our Sites or Services. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should immediately contact us at If we become aware that a child under the age of 18 has provided us with Personal Information, we will immediately delete such information from our files.

International Users

All RentWizard Sites are hosted in and provided from the United States. If you use our Service from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States. The United States does not have the same data protection laws as the EU and some other regions. By providing your personal information, you consent to the transfer of your personal data to the United States and the use of your personal information in accordance with this policy.

Contacting Us

If you have questions or concerns regarding this Privacy Policy, please contact us at